1. Who We Are
Moravixy LLC is a limited liability company based in the US, specializing in quality children’s products.
Our business details are:
Business Name: Moravixy LLC
Email: support@moravixy.com
Phone: +1 859-353-5316
Address: 100 Hi Ln Dr, Richmond, KY 40475, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
2. Use of Our Website
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. All content on this Site, including text, graphics, logos, images, and software, is the property of Moravixy LLC or its content suppliers and protected by US and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission from Moravixy LLC.
3. Product Information
We strive to display our products, including all images and descriptions, as accurately as possible. However, we cannot guarantee that your device's display of any color or detail will be accurate. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. All products are for personal, non-commercial use only.
4. Order Acceptance and Pricing
All orders placed through the Site are subject to our acceptance. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. While we try to ensure all prices displayed on our Site are accurate, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
5. Payment Methods
Moravixy LLC accepts a variety of secure payment methods for your convenience, including Google Pay, Stripe, Credit/Debit Cards (Visa, Mastercard, American Express), and PayPal. All payments are processed securely. Your financial information is never stored on our servers.
6. Shipping Policy
We are committed to delivering your children’s products promptly and efficiently.
Order Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Times:
We offer Standard Shipping, with an estimated delivery time of 3-7 business days after processing. Free shipping is offered on all orders within the US.
Shipping Restrictions: Moravixy LLC currently ships only within the United States. We do not offer international shipping. We cannot ship to P.O. boxes.
7. Return & Refund Policy
Your satisfaction is important to us. If you're not completely happy with your purchase, please review our return policy:
Return Window: You may return eligible items within 30 days of the delivery date.
Eligibility: Items must be returned in their original condition, unused, unassembled, and in their original packaging, complete with all parts and accessories.
How to Initiate a Return: To start a return, contact our customer service team at support@moravixy.com or call +1 859-353-5316 during business hours. We will provide instructions on how to return your item.
Return Shipping Costs: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance.
Restocking Fee: Moravixy LLC does not charge any restocking fees for returns.
Refund Processing: Once your return is received and inspected, we will send an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5-10 business days.
8. Privacy Policy
Your privacy is very important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information. By using our Site, you consent to our collection and use of information as described in our Privacy Policy.
9. Limitation of Liability
In no event shall Moravixy LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, or data, arising from your use of the Site or any products, even if advised of their possibility.
10. Indemnification
You agree to indemnify, defend, and hold harmless Moravixy LLC and its affiliates, officers, directors, agents, contractors, licensors, service providers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or violation of any law or rights of a third party.
11. Governing Law
These Terms and any agreements where we provide you services shall be governed by the laws of the State of Kentucky, US, without regard to its conflict of law principles.
12. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of the website constitutes acceptance of those changes.
13. Contact Us
If you have any questions about these Terms, please contact us:
Business Name: Moravixy LLC
Email: support@moravixy.com
Phone: +1 859-353-5316
Address: 100 Hi Ln Dr, Richmond, KY 40475, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM